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Report a claim

Tell us what happened and our claims team will take it from there.

How it works

Four steps from intimation to settlement

  1. 01

    Intimate the loss

    Report the incident as soon as it is safe to do so — online, by phone or at a branch.

  2. 02

    Survey & assessment

    A licensed surveyor inspects the loss and prepares an assessment report.

  3. 03

    Submit documents

    Provide the policy copy, official reports and supporting bills.

  4. 04

    Settlement

    The approved amount is released to your bank account.

Claim intimation

Tell us what happened

You will receive a reference number immediately. Keep it for follow-up.

Need help with a claim?

Write to claim@starmicroinsure.com or call the head office during business hours. Keep your policy number to hand.